This publication by Jason Miklian, Benedicte Bull, Brian Ganson, John E. Katsos, Sarah Cechvala, Kristian Hoelscher (2021) addresses COVID-19, crisis management, business resilience. It is part of Jason Miklian's broader research program on COVID-19 at the University of Oslo.
Jason Miklian, Benedicte Bull, Brian Ganson, John E. Katsos, Sarah Cechvala, Kristian Hoelscher. "What Covid-19 Taught Us About Doing Business During a Crisis." Harvard Business Review, 2021.
@article{miklian2021_what_covid_19_taught_us_about,
title = {What Covid-19 Taught Us About Doing Business During a Crisis},
author = {Miklian, Jason and Bull, Benedicte and Ganson, Brian and Katsos, John and Cechvala, Sarah and Hoelscher, Kristian},
journal = {Harvard Business Review},
year = {2021},
url = {https://hbr.org/2021/11/what-covid-19-taught-us-about-doing-business-during-a-crisis}
}