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  "headline": "Responsible Management in Crisis: A Global Case Primer",
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  "author": [
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      "name": "Jason Miklian",
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        "name": "Centre for Global Sustainability, University of Oslo",
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  "datePublished": "2025",
  "dateModified": "2026-10-05",
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  "abstract": "The casebook asks what happens when a firm's own playbook becomes the biggest threat to the business. In a polycrisis environment of pandemics, political instability, online outrage and fractured supply chains, conventional strategies fail, and the book follows a dozen leaders who faced extraordinary pressure and chose between leading on principle and retreating from responsibility. Cases include Starbucks in Sumatra, Unilever's strategic shift under Paul Polman, Chobani's hiring of refugees and a brewery caught in a social media storm. Each case comes with MBA-aligned frameworks and teaching notes for business students, executives and entrepreneurs, on leading authentically during crisis, engaging fragile communities, making principled long-term decisions and turning organizational values into strategy. The book draws on two decades of the authors' research and runs to 393 pages in its digital edition.",
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